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Shipping & Returns

Shipping Policy

Opio Loa provides a seamless shipping experience for all your purchases. We ensure timely delivery, reliable packaging, and transparent costs. Our commitment is to make sure you receive your orders with ease and convenience.

Return & Exchange Policy

1. No Returns:

   We regret to inform you that we do not accept any returns or exchanges. All sales are final. This policy is in place to ensure the safety and hygiene of our customers and staff.

 

2. Damaged or Defective Items:

   In the unlikely event that you receive a damaged or defective item, please contact our customer support team within 3 days of receiving your order. We will work with you to resolve the issue promptly.

 

3. Incorrect Orders:

   If you receive an incorrect order, please notify us within 3 days of receiving your order. We will arrange for the correct item to be sent to you as soon as possible, at no additional cost.

 

4. Cancellations:

   Once an order has been placed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.

 

5. Refunds:

   As stated earlier, we do not offer refunds for any reason, including change of mind, sizing issues, or dissatisfaction with the product. We apologize for any inconvenience this may cause.

 

Please ensure that you carefully review your order before making a purchase. If you have any questions or concerns, please do not hesitate to contact our customer support team. We are here to assist you.

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